Benefit Provider Guide

Three major benefit platforms cover postpartum doula care: Carrot Fertility, Maven Wallet, and Progyny. If your employer uses any of these, you likely have funds available to cover doula support. Use the search below to check your employer, then read on to understand how each provider works.

Carrot Fertility

What it is

Carrot Fertility is an employer-sponsored benefit that covers fertility treatments, family-building services, and postpartum care. It's offered as a perk by hundreds of companies — from startups to Fortune 500s. If your employer uses Carrot, you likely have funds available for postpartum doula care.

Which employers offer it

Carrot is used by companies across industries, including technology, finance, consulting, and healthcare. Some well-known employers that have offered Carrot include Uber, Snap, Salesforce, Box, and many others. Check with your HR or benefits team to confirm if your company participates.

How billing and reimbursement work

The process is straightforward:

• Step 1: You sign a contract with your doula and pay the full contract value upfront.
• Step 2:A Carrot-compliant invoice is submitted immediately — this includes the correct format, your doula's provider ID, and your Carrot member ID.
• Step 3: Carrot reviews and reimburses you directly, typically within 1-2 weeks.

The most common reasons for claim rejection are incorrect invoice format and doula not listed as an approved provider. Swaddl eliminates both issues — our invoices are auto-generated in the exact format Carrot requires, and our doulas are pre-verified.

Typical coverage amounts

Coverage varies by employer plan. Some employers allocate a specific dollar amount for family-building and postpartum services (e.g., $5,000-$10,000+), while others have more flexible structures. Log into your Carrot account or contact HR to see your available balance.

Maven Wallet

What it is

Maven is a family benefits platform used by employers to support employees through fertility, pregnancy, postpartum, and parenting. Maven Wallet is the flexible spending component — a dollar-amount benefit you can apply to eligible services, including postpartum doula care.

Which employers offer it

Maven is offered by a wide range of employers across industries. Companies that have used Maven include Microsoft, L'Oreal, and many others in technology, finance, and professional services. Check with your HR or benefits team to see if your employer participates.

How billing and reimbursement work

• Step 1: Book your doula and pay the contract value.
• Step 2: Submit your invoice through the Maven platform for reimbursement.
• Step 3: Maven processes the claim and reimburses you from your wallet balance.

Swaddl generates invoices that are compatible with Maven's requirements, making the reimbursement process straightforward.

Typical coverage amounts

Maven Wallet amounts vary by employer. Common allocations range from $2,000 to $10,000+ for family-building and postpartum services. Log into your Maven account to check your available balance and eligible expenses.

Progyny

What it is

Progyny is a comprehensive fertility and family-building benefit offered by large employers. Unlike traditional insurance riders, Progyny provides dedicated treatment cycles and a flexible benefit wallet that employees can apply toward eligible family-building and postpartum services — including doula care.

Which employers offer it

Progyny is used primarily by large enterprises across technology, finance, retail, and media. Companies that have offered Progyny include Amazon, Google, Meta, Goldman Sachs, and many others. Check with your HR or benefits team to confirm if your employer participates.

How billing and reimbursement work

• Step 1: Book your doula and pay the contract value upfront.
• Step 2: Submit a claim with your invoice through the Progyny platform or designated claims process.
• Step 3: Progyny processes the claim and reimburses you from your employer-funded wallet.

Coverage for doula care depends on your employer's specific plan configuration. Some plans include doula care explicitly; others may require a benefits coordinator to confirm eligibility.

Typical coverage amounts

Progyny benefit structures vary — some employers provide a set dollar wallet (often $5,000-$10,000+) while others structure coverage around treatment cycles with an additional postpartum wallet. Check your Progyny account or contact your benefits team for specifics.

How Swaddl Makes It Easy

Regardless of which benefit provider your employer uses, Swaddl removes the billing complexity entirely. Here's what happens when you book through Swaddl:

• Pre-verified doulas: Every doula in the Swaddl network is verified for benefit-provider billing, so your claim is never rejected because of a missing provider ID.
• Auto-generated invoices:We generate invoices in the exact format each provider requires — Carrot, Maven, or Progyny — so there's nothing for you to format or fill out.
• First-submission approval: Our invoices are designed for first-submission approval, eliminating the back-and-forth that delays reimbursement.
• One experience, any provider: You focus on your family. We handle the paperwork, no matter which benefit platform you use.