Using Carrot Fertility for Doula Care
Your employer may cover postpartum doula care through Carrot. Here's how it works.
What is Carrot Fertility?
Carrot Fertility is an employer-sponsored benefit that covers fertility treatments, family-building services, and postpartum care. It's offered as a perk by hundreds of companies — from startups to Fortune 500s. If your employer uses Carrot, you likely have funds available for postpartum doula care.
Which employers offer Carrot?
Carrot is used by companies across industries, including technology, finance, consulting, and healthcare. Some well-known employers that have offered Carrot include companies like Uber, Snap, Salesforce, Box, and many others. Check with your HR or benefits team to confirm if your company participates.
Does Carrot cover doula care?
Yes — postpartum doula care is an eligible expense under most Carrot plans. Coverage depends on your employer's specific plan configuration, but many families use their Carrot funds to cover the full cost of a postpartum doula engagement.
How does the billing process work?
The process is straightforward:
- Step 1: You sign a contract with your doula and pay the full contract value upfront.
- Step 2:A Carrot-compliant invoice is submitted immediately — this includes the correct format, your doula's provider ID, and your Carrot member ID.
- Step 3: Carrot reviews and reimburses you directly, typically within 1-2 weeks.
The most common reasons for claim rejection are incorrect invoice format and provider credentialing issues. Swaddl eliminates both of these — our invoices are auto-generated in the exact format Carrot requires, and every doula in our network is credential-matched to Carrot’s published criteria before they can take on a covered family.
What does Carrot look for in a doula?
Carrot publishes credentialing criteria for the doulas families can use their benefit with — typically certification through a recognized organization (DONA, CAPPA, ProDoula, etc.) and current insurance. Every doula in the Swaddl network is either already a Carrot-approved provider, or in active application — and Mia tracks each application so you'll know your match's Carrot status before you commit.
How much does Carrot typically cover?
Coverage amounts vary by employer plan. Some employers allocate a specific dollar amount for family-building and postpartum services (e.g., $5,000-$10,000+), while others have more flexible structures. Contact your HR team or log into your Carrot account to see your available balance.
How Swaddl makes this easy
When you work with a doula through Swaddl, the billing complexity disappears. We generate Carrot-compliant invoices automatically, hold every doula to Carrot’s published credential criteria, and format every claim for first-submission approval. You focus on your family — we handle the paperwork.